Shipping Policy
Processing Time:
Once your order is placed, our team will process it within 1-2 business days. Please note that during peak periods or promotions, processing times may be slightly longer. You will receive a confirmation email with tracking information as soon as your order has been dispatched.
Once your order is placed, our team will process it within 1-2 business days. Please note that during peak periods or promotions, processing times may be slightly longer. You will receive a confirmation email with tracking information as soon as your order has been dispatched.
Shipping Methods and Delivery Times:
We offer a range of shipping options to meet your needs:
- Standard Shipping: Typically delivers within 5-7 business days.
- Expedited Shipping: Typically delivers within 2-3 business days.
- Express Shipping: Typically delivers within 1-2 business days.
Delivery times may vary based on your location and the shipping carrier.
Shipping Costs:
Shipping costs are calculated based on your order’s weight, dimensions, and destination. You will see the shipping cost at checkout before completing your purchase. We occasionally offer promotions with free shipping, which will be clearly indicated on our website.
Shipping costs are calculated based on your order’s weight, dimensions, and destination. You will see the shipping cost at checkout before completing your purchase. We occasionally offer promotions with free shipping, which will be clearly indicated on our website.
Order Tracking:
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this information to monitor your order’s progress until it arrives at your doorstep.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this information to monitor your order’s progress until it arrives at your doorstep.
International Shipping:
We offer international shipping to select countries. International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. Delivery times for international orders can vary depending on your location and customs processing.
We offer international shipping to select countries. International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. Delivery times for international orders can vary depending on your location and customs processing.
Address Accuracy:
Please ensure that all shipping information is accurate before completing your purchase. MATI is not responsible for delays or issues caused by incorrect or incomplete addresses.
Please ensure that all shipping information is accurate before completing your purchase. MATI is not responsible for delays or issues caused by incorrect or incomplete addresses.
Delivery Issues:
If you experience any issues with your delivery, please contact our customer support team within 7 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
If you experience any issues with your delivery, please contact our customer support team within 7 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
Thank you for shopping with MATI. We strive to provide prompt and reliable shipping to ensure you receive your stylish finds with ease.
